Frequently Asked Questions
Do I need an account to shop on topshopoutlet?
Having a topshopoutlet account helps us to make your shopping experience fast, secure and convenient. You can create your own topshopoutlet account or use use your Facebook login.
Do You Ship Internationally?
Yes we Do Ship product Internationally
How do I pay on topshopoutlet?
We have the following payment methods through which you can make a payment: • Cash On Delivery (Easy & simple at your doorstep) • Credit/Debit Card (Visa / Master) • Paypal, payoneer, 2chequeout • Bank treasfeer
Order & Retunrs
How do I know my order has been confirmed?
We'll send you an email and SMS once your order has been confirmed! We'll also let you know as soon as your order has been shipped.
Why am I having trouble placing products in the cart?
If you are having trouble placing products in your cart, please make sure that you have made all relevant size and color selections. If you still have problems, this may mean that the item you are trying to buy is sold out. Please get in touch with our Customer Support Team. You can reach our team under email@example.com. or live chat (10am - 7pm everyday, except on public holidays).
What are the Shipping Charges
Shipping rate is based on the weight of the products, the origin from where the item is picked from and the destination to where it is delivered. The total shipping fee charged will be clearly indicated for each product individually at the main product page.
My payment was processed successfully but I didn't get any order confirmation. What should I do?
Please get in touch with us so we can look into the matter. You can reach our team 24/7. Just email us at firstname.lastname@example.org or you can call us on 01915863906. (10am - 7pm every day, except on public holidays)